New Asset Management Platforms and Remote Service Tools Move Food Companies Closer to AI Strategies
New remote service tools and robust asset management platforms enable food and beverage companies to envision AI-based strategies and facilitate product innovation across the enterprise.
Food and beverage manufacturers are accelerating the adoption of remote services and monitoring. According to the Trends in Remote Services and Monitoring research, released in January 2024, “remote support is used by the highest number of end-users, with 55.1% of respondents employing it at their plants.” This research, based on insights from VPs, CEOs and engineers at CPG companies, reveals that “remote support is the service with the clearest value to end-users and, with skills gaps worsening, it is expected that they will continue to rely on it.”
Food and beverage companies have been modernizing and moving to digital-based tools to implement remote support. Original equipment manufacturers (OEMs) have made a substantial move to assist end users with connected-worker digital tools. The addition of asset management software is also in full swing for end users and lays the foundation for exploring generative AI strategies.