Domino’s latest solutions include coding automation software that removes the need for manual intervention and integrated machine vision to check the accuracy of every printed code.
Food and beverage manufacturers look to digital printing for short runs and varied packaging types, but still need more traditional printing solutions.
The term First Time Fix Rate (FTFR) indicates the percentage of the time that a system manufacturer is able to correct a customer’s equipment issue on the first visit, without the need for a return visit after obtaining additional expertise, information, or parts. For a company with a downed printer that is holding up production, the ability of a supplier to solve the problem quickly is a primary driver of customer satisfaction. As a result, FTFR is an important measurement of the quality of an equipment manufacturer’s service capability, which can in turn be a strong selling point for the company’s systems.